Answers about team setup, knowledge publication, project submissions, reviews and access.
Use these answers to resolve common setup and workflow issues quickly.
If you still need help, contact support@xyreka.com.
An account already exists with that email using another sign-in method. Use the original method. Xyreka does not automatically link Google and Microsoft accounts, and self-service account linking is not available.
Password accounts and new Microsoft accounts need Xyreka mailbox verification. Follow the email link, then sign in again with the same method. If delivery failed or the link expired, use Resend verification email on the sign-in page.
Yes. Create an organisation or informal team and invite each person at their own address. Google, Microsoft and password sign-in identify the person; team membership and area assignments determine access. An email domain does not grant a role.